The fine print, in plain English
Frequently asked questions
Everything you need to know before your pet becomes a poster star.
How long does shipping take?
Most framed orders arrive in 5 to 8 business days in the US.
What photo should I use?
A clear, well-lit photo where you can see their face. Phone photos are perfect.
Can I see it before I buy?
Yes. You preview your portrait free and only pay when you love it.
What sizes are available?
Digital download, 12x16 print, 12x16 framed, and 16x20 canvas.
What if I’m not happy?
Email us within 30 days and we will make it right.